Every victim has the following rights, regardless of whether criminal proceedings are initiated or a criminal complaint is filed:
- RIGHT TO BE HEARD
- You have the right to say what happened and how you were hurt. The police, the prosecutor or healthcare provider (doctor, psychologist) are obliged to listen to you and provide you with the necessary assistance.
- RIGHT TO TREATMENT WITH DIGNITY, RESPECT, AND SENSITIVITY
- All state authorities are obliged to take into account the situation you are in and your needs. If the questions of a police officer, prosecutor or judge hurt you, or if their remarks seem out of place, you have the right to report them and ask them to change the way they are speaking to you or asking questions.
- RIGHT TO PROFESSIONAL HELP AND SUPPORT
- You have the right to request professional support from one of the victim support organisations or from an intervention centre for victims of domestic violence. Professionally trained staff will help you with legal issues or provide psychological support. If necessary, they can help you arrange emergency housing, contact your family or obtain financial support.
- RIGHT TO INFORMATION IN A UNDERSTANDABLE MANNER
- The police and the prosecutor’s office have a duty to inform you about the possibility to file a criminal complaint, about the process and progress of criminal proceedings, and contacts to organisations that can help you. Upon request, the police or the prosecutor’s office will help you contact a victim support organisation, which will further address your needs.